What happened to my order?

Giganews Newsgroups
Subject: What happened to my order?
Posted by:  Pepe Taboada (vze3cn…@verizon.net)
Date: Tue, 6 Jul 2004

I placed an order for Indy Plus on 7/1/04 and so far all I've gotten were
e-mail confirmations from Share-It and Atozed Software about getting soon my
customer credentials and the URL to download Indy Plus and Indy In Depth. So
far nothing has arrived yet. Whats going on?
Pepe Taboada

PS: I paid with AmEx.